Contact Us

Get in Touch

— We would love to hear from you —

 

At Paxmora we believe in real connection, not automated responses and robotic replies. Every message we receive is read with care and responded to with warmth. Whether you have a question about an order, a collaboration idea, or simply want to share how Paxmora has touched your life, we would genuinely love to hear from you.

 

“You are never just a customer here. You are part of our community.”

 

General Enquiries

 

For any general questions about Paxmora, our products, our brand or our story:

 

Email: hello@paxmora.co.uk

Response time: We aim to respond within 2 working days

 

Customer Support

 

For questions about your order, shipping, returns or anything related to your purchase:

 

Email: support@paxmora.co.uk

Response time: We aim to respond within 2 working days

 

Please include your order number in your email so we can help you as quickly as possible.

 

Partnerships & Collaborations

 

Are you a mental health advocate, content creator, organisation or brand who would like to collaborate with Paxmora? We would love to explore meaningful partnerships that align with our values.

 

Email: partnerships@paxmora.co.uk

Response time: We aim to respond within 3 working days

 

Charity Enquiries

 

If you are a UK mental health charity interested in partnering with Paxmora, or if you would like to find out more about our giving model, please get in touch:

 

Email: hello@paxmora.co.uk

Subject line: Charity Partnership Enquiry

 

You can read more about our charity commitments on our Giving Back page.

 

Find Us on Social Media

 

We love connecting with our community on social media. Come and find us, share your Paxmora moments and join the conversation:

 

  •  Instagram: @paxmora_uk
  • TikTok: @paxmora_uk
  • Facebook: facebook.com/paxmora

 

Tag us in your photos and use #PeaceInThePause. We would love to see Paxmora out in the world. 🌿

 

A Note on Response Times

 

Paxmora is a small, independent brand built with love by one person. We do not have a team of customer service agents — just a founder who cares deeply about every single person who reaches out. We promise to always respond with honesty, warmth and care, and we thank you for your patience and understanding.

 

 

“You are seen. You are heard. You are loved.”

— Peace in the Pause —

Paxmora • www.paxmora.co.uk • hello@paxmora.co.uk